About
Santa Fe Relocation services specialises in international household goods packing and shipping, overseas removals and settling in services. With 96 offices in 47 countries, Santa Fe Relocation is a reliable international removal company offering a totally seamless experience.
Sirelo asks...
What is your insurance policy? How do you deal with damaged items?
What is the best advice you would give to customers?
Reviews
34Even though I had a very good communication with the sales representative and I have received the best price quote (out of 3), I have regretted it many many times their selection once the move actually happened. Part of their packing crew was unprofessional which resulted in significant damages to the furniture (almost every item was damaged); the actual delivery tool almost one month more then planned and when received some furniture could not be assembled back together as the dismantling was dome very unprofessionally. Additionally, when I raise my concerns to the management, I was told that they don't see anything wrong with their level of service. All I am left to deal with all damages myself and communicate with insurance company without any support. This is not what you experience when you deal with really global professional players. Please stay away and pay few euros more to get the service promised.Read more